Customer Service

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PSO recognizes all SIU faculty, staff and students as its customers and observes a customer service policy in performing services for the SIU community.


Plant and Service Operations strives to continually provide the SIU academic, administrative, and student community with quality services that exceed customer expectations in a responsive, professional, friendly and courteous manner at competitive costs.


Admin staff members have been assigned to handle difficult problems concerning services provided by any area that reports to Plant and Service Operations. Specific problems or concerns can be addressed by calling (618)453-6793 or e-mailing
Customer suggestions concerning any of Plant and Service Operations' areas are welcomed and encouraged.